“If everything goes according to plan, Mehli, 32, will deliver a healthy baby early next year. But rather than join her other three children, the newborn will be handed over to a US couple that is infertile to bear a child on its own, and is hiring Mehli to do it for them.’ – Reports Los Angeles Times, April 23, 2006. Just an example of how far ‘outsourcing’ has reached. And implied, is another fact – outsourcing, at times, is inevitable!

WHY OUTSOURCE TO INDIA?

India, Philippines, China, Russia and Ireland are the chief outsourcing destinations. Of these, India seems to be the preferred choice owing to its several infrastructural advantages. The country’s education system, along with a few other factors like its manpower and liberal government policies has given India the cutting edge in outsourcing. We have a competitive advantage and there is technological agility that is flexible and effective. It comes as no surprise then that around 80% of the US companies consider India as their first choice for outsourcing. Let’s take a closer look at each of these factors.

1)      The Indian education system – Since India’s education system is geared towards science and maths at early levels, most Indians possess reasonable technical expertise. They have command over quantitative concepts and excellent communication skills. Also, India has a huge number of technical institutes, ensuring the availability of professionals from various spheres.

2)      Proficiency in English - The widespread use of English in India also aids the whole process. India produces about 2 million English-speaking college graduates and 300,000 post-graduates every year

3)      Manpower and low labor costs – In terms of both quality and quantity, India has more manpower than most other countries.  Not only are Indian employees hardworking, dedicated and adaptable in their work spheres, they also charge a lower fee in comparison to other developed countries. You can, therefore, choose from a huge pool of professionals, the exact skill set you require.

4)       Liberal government policies – The Indian government supports the growth of the outsourcing sector through several liberalization policies.  It is also making an effort to pull in a lot of Foreign Direct Investment in the country.

5)       Stable democracy – India has been a stable parliamentary democracy since its independence and is one of the fastest growing economies of the world. The Indian service sector contributes of 51 per cent of India’s GDP.

These may be some of the reasons why a lot of enterprises across North America and Europe are moving bulk of their non-core processes to India.

If you are a company that’s cost and quality conscious and would like to take initiative to grow bigger and get better every day, ‘outsourcing to India’ is one crucial step that you can hardly be far from.  

THE PACE CONTINUES… 

For the last few years the employment sector in India has witnessed a huge upswing. The words ‘outsourcing’ and ‘BPO’ have increasingly become part of the vocabulary of the common man. It seems that every third youngster has a hip and cushy BPO job that he or she is proud of. State-of-the-art call centers have sprouted in every business area of around core cities in India. A mini-town wakes up at night and solves the day-to-day problems of people of other continents.

Outsourcing to India (and related opportunities) is therefore not a passing phase, but a proof that India is geared up at the right direction to grab available opportunities and make the best of it to become a booming self-sufficient economy in the years to come.

Don’t fret and worry looking for qualified people to write effective content for your website which is giving you grief or for updating your website and responding to queries. Take a look at what India has to offer in terms of qualification, experience and a well-equipped BPO sector that will do what just an aspirin does to your headache - give you a lot of relief.

India has very reliable vendors whose job is to give you top-notch results at your rates and in the required timeframe.

The stated rationales are backed by proven track-record of India being a dominant and consistent player in the field of outsourcing, which is why it has now earned the title of ‘The Back Office of the World’

THINK OUTSOURCING? THINK INDIA.